First of all, thank you for using our service and for the Tokucha tea.

I understand that your Japanese was limited, and you told me that you came here for work, so I tried to be understanding.

However, there is a Japanese saying: “When in Rome, do as the Romans do.” When you are in another country, you need to respect the local customs and rules.

Our shop has its own rules as well, and they need to be followed. Please make sure you understand and follow them next time.

What happened this time was not okay. It can make both of us uncomfortable, and some things are simply painful rather than pleasurable. Please don’t make the same mistake again.

I appreciate that you chose to call me, so honestly, I’m very disappointed and sad that things ended this way.

I hope you understand what I’m saying and make sure to be more careful next time.